ne shi ON INVESTMENT WARWICKSHIRE COUNTY COUNCIL HIGHWAY AUTHORITIES HAVE FACED INCREASING PRESSURE TO IMPROVE LEVELS OF SERVICE AND DELIVER HIGHER QUALITY, SAFER ROADS AND INFRASTRUCTURE TO THEIR CITIZENS. AND, WITH PUBLIC MONEY BEING IN SHORT SUPPLY, THIS OFTEN LEADS TO TACTICAL SPENDING, WHICH APPEARS TO OFFER SHORT-TERM SAVINGS. WARWICKSHIRE COUNTY COUNCIL IN THE UK, HAVE ADOPTED A MORE STRATEGIC APPROACH TO IMPROVING EFFICIENCY AND INVESTED IN FIELD-BASED TECHNOLOGY, RESULTING IN AN ROI OF £140,000 EFFICIENCY SAVINGS IN YEAR ONE. WARWICKSHIRE HAS A STATUTORY RESPONSIBILITY TO DELIVER SAFETY INSPECTIONS FOR THOUSANDS OF MILES OF ROADS AND PATHS ON WHICH THEY MAKE INFORMED, YET CRITICAL, JUDGEMENTS IN ORDER TO PRIORITISE FIXES AND REMEDIAL ACTIONS. BUT, UNLIKE OTHERS, THIS COUNCIL HAS REPLACED PAPER-BASED PROCESSES WITH EXOR TECHNOLOGY, WITH COMPELLING RESULTS. TO OUR OFFICE BASED STAFF ONLY, SO WE WANTED TO BUILD ON THE CORE SOLUTION AND SHARE DATA WITH OUR FIELD-BASED STAFF." DEFECT AND ASSET DATA COLLECTION MODULE, WARWICKSHIRE COUNTY COUNCIL WAS ABLE TO IMPROVE DATA ACCURACY AND TIME MANAGEMENT OF FIELD BASED STAFF. MILES EXPLAINS, "LOADING THE SOLUTION ONTO A NUMBER OF MOBILE DEVICES HAS IMPROVED THE ACCURACY OF INFORMATION COMING INTO THE SYSTEM AND ALLOWS US TO FOCUS MORE RESOURCE ON OTHER CORE AREAS OF OUR DAY-TO-DAY ACTIVITIES." A SPECIFIC AREA OF THE ROAD WHERE THEY FIND A DEFECT AND RECORD THE FAULT USING THE STANDARD SETS OF CODING USED IN THE SYSTEM. AT THE END OF EACH DAY THIS INFORMATION IS THEN TRANSMITTED USING WIRELESS TECHNOLOGY DIRECTLY INTO THE HIGHWAY NETWORK DATABASE AND IS LOADED DIRECTLY INTO EXOR'S MAINTENANCE MODULE. TO ADOPT A MORE MOBILE AND FLEXIBLE WORKING REGIME WITH THE AIM OF IMPROVING COUNCIL-WIDE COLLABORATION, WARWICKSHIRE MADE THE STRATEGIC DECISION TO BUILD ON ITS ASSET MANAGEMENT SYSTEM TO PROVIDE A MORE FLEXIBLE WORKING SYSTEM FOR ITS FIELD BASED STAFF. WARWICKSHIRE COUNTY COUNCIL, EXPLAINS, "OUR CORE ASSET MANAGEMENT SYSTEM IS AN ADVANCED NETWORK MANAGEMENT TOOL THAT'S BEEN SPECIFICALLY DESIGNED TO PROVIDE US WITH THE FUNDAMENTAL STEPS IN FUNCTIONALITY AND USABILITY TO ALLOW US TO UNDERSTAND THE CONDITION OF OUR ENTIRE ROAD NETWORK. IT PROVIDES US WITH ONE INTEGRATED PLATFORM TO ADDRESS OUR KEY BUSINESS DRIVERS WHICH IN TURN ALLOWS US TO DISSEMINATE INFORMATION TO CITIZENS AND KEY BUSINESS STAKEHOLDERS. A SINGLE, INTEGRATED WAY THROUGH ONE CENTRALISED DATABASE WHICH CAN BE TAILORED TO THE INDIVIDUAL'S PERSONAL REQUIREMENTS WITHOUT COMPROMISING THE INTEGRITY OF THE DATA FOR OTHER USERS. SYSTEM (HMIS) PROGRAMME MANAGER SAYS, "NOW THAT WE DON'T HAVE TO MANUALLY RECORD THE DATA OUT IN THE FIELD AND THEN PHYSICALLY INPUT IT, WE SIGNIFICANTLY REDUCE THE AMOUNT OF DUPLICATION IN THE JOB. THIS SAVES TIME AND MONEY AND MEANS WE OFFER FASTER, BETTER CUSTOMER SERVICE." ASSET INVENTORY INFORMATION, SUCH AS THE LOCATION AND DEFECT RECORDING OF EVERY GULLEY IN A SINGLE COUNTY. FENNINGS ADDS, "WE HAVE TAKEN THE FIRST STEP TOWARDS MOBILISING THE ENTIRETY OF COUNTY HIGHWAYS. WITH THE EXOR SOFTWARE NOW ON MOBILE DEVICES WE ARE ALSO ABLE TO CAPTURE AND PROCESS FAR MORE OF THE NON-SAFETY SPECIFIC INFORMATION IN THE FIELD, AND HAVE SEEN SIGNIFICANT INCREASES IN OUR PRODUCTIVITY AS A RESULT. NOT ONLY DO WE CAPTURE MORE DATA, THE SYSTEM MEANS WE CAN MAKE QUICKER AND BETTER INFORMED RESPONSES." |